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- Auxiliary Power Dynamics offers installation certification
Auxiliary Power Dynamics now offers a fleet technicians' auxiliary power systems installation and service training program. The program, which APD hopes will encourage more fleets to install APUs by eliminating some of the inconvenience, is for fleets that have their own maintenance facilities and make certain Willis APU purchases. TruckNews.com (subscription only) (3/12) 
- Thermo King debuts new freeze-protection unit
Thermo King's new forced-air heating unit, Heat King, specializes in freeze-protection for cargo that is sensitive to temperature. Its safety and efficiency is coupled with low- and high-speed settings and an auto-rechargeable battery that works while the engine runs. TruckingInfo (3/12)
- Web becomes purchase point for MRO products
Distributors are using the Web more often to sell their MRO products, as buyers get more comfortable with online sources, Pembroke Consulting says in a report. "People get very used to consumer Web sites where they can quickly check the status of an order without having to pick up the phone," said one wholesaler-distributor's marketing communications and e-business director. "It's much more efficient for them." Purchasing.com (3/1)
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- Simple ways to generate productivity
Educate employees on company goals, try to understand their feelings and listen to their suggestions, so they feel more engaged and encouraged to work and contribute to the success of the business or organization. Manage Smarter (3/5)
- Improve customer service by knowing what customers want
Customers want to save time, avoid repeating themselves and have an individually tailored experience in their business dealings. Companies can offer these types of customer experiences by making products or services available online, keeping thorough records of previous transactions and making notes detailing customer data and comments. Supply House Times (3/1)
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- Which companies benefit from having a COO?
Ask yourself these questions when deciding whether to hire a chief operating officer: Who's in charge of our strategy?; who will make changes in our strategy to increase our competitiveness?; and who can we hold accountable for its implementation? COOs are best-suited to handle day-to-day, internal operations while working side-by-side with the CEO. IndustryWeek (3/1)
| Small Business Operations | | |
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- Spot Runner scales TV advertising for small businesses
Spot Runner produces and places television advertising on behalf of small marketers who didn't realize that, outside of the nation's largest markets, TV time can be purchased by marketers of modest means. Company co-founder Nick Grouf said, "Our mission is to be the ad agency of record for the little guy." CNNmoney.com/Business 2.0 (3/12)
- Gain confidence to succeed where others fail
Whether entrepreneurial skills are in-born or learned is up for debate; what's important is to build self-confidence and overcome fear of risks to succeed. "...[A] fundamental belief in one's ability to earn hefty amounts -- even if it means starting over again a couple times -- is at the heart of almost every great entrepreneur's success story," Wall Street Journal news editor George Anders writes. The Wall Street Journal (subscription required) (3/12)
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CVSN Executive Conference features top-notch educational speakers, training sessions and panel discussions
The CVSN Annual Executive Business Conference scheduled for April 1 to 4, at the Westin Crown Center in Kansas City, Mo., is bringing together some of the top industry speakers to offer conference attendees a range of useful and thought-provoking seminars, training sessions and discussions, including an HDX Presentation, VMI Panel and two Keynote addresses. For more information about the speakers and the meeting, go to the upcoming event section of www.cvsn.org.
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 | If it is not right do not do it; if it is not true do not say it."
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